Payment

Currency and total

Our store uses Canadian dollars (CAD) for purchases. Your final order summary shows the amount to approve, including any applicable tax.

Available methods

Use one of the payment methods displayed in the live checkout for your order. Availability may depend on your device, provider and transaction; a method is supported only when it is actually offered there. Standard shipping is free. Any optional service and its cost must be shown before you confirm it.

Payment security

Enter sensitive payment information only in the secure checkout fields provided for that purpose. Payment providers carry out authorisation and security checks. Do not send full card numbers, security codes, passwords or authentication codes to customer service. If a payment attempt is unclear, contact us with the order reference and check with your payment provider before retrying.

Authorisations and refunds

A pending authorisation may appear before a charge is completed; its release timing is controlled by the payment provider. After approval, we process your refund within 10 business days using the same method as the original payment. Allow your bank or card issuer an additional 5–10 business days to display it. Contact us if an approved refund remains missing beyond those periods.

Email: support@nanoragoods.shop
Telephone: 647-555-2268
Business address: 10420 82 Ave Nw, Edmonton, Alberta, T6E 2A2, Canada

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).